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  • Plum Voice Core Products
    • DEV
    • PCI DEV
    • Fuse
    • PCI Fuse
    • Insight
    • Plum Website
  • Plum Voice Services
    • Plum Voice SMS Service
    • Inbound Calling
    • Outbound Calling
Upcoming Maintenance

[Scheduled] General Maintenance

We will be conducting general maintenance. No downtime or interruptions are expected.

[Scheduled] General Maintenance

We will be conducting general maintenance. No downtime or interruptions are expected.

[Scheduled] General Maintenance

We will be conducting general maintenance. No downtime or interruptions are expected.

[Scheduled] Fuse 7.5 Deployment

  • PCI Fuse
  • Plum Voice SMS Service
  • Fuse

Our team will be working on deploying the Fuse 7.5 update.

New features include:

  • Amazon Polly

  • Outbound SMS

  • Deployment labels.

Additional details can be found here: [https://mailchi.mp/29651ab4c580/coming-soon-to-fuse]

[Scheduled] General Maintenance

We will be conducting general maintenance. No downtime or interruptions are expected.

[Scheduled] General Maintenance

We will be conducting general maintenance. No downtime or interruptions are expected.

[Scheduled] General Maintenance

We will be conducting general maintenance. No downtime or interruptions are expected.

[Scheduled] General Maintenance

We will be conducting general maintenance. No downtime or interruptions are expected.

[Scheduled] General Maintenance

We will be conducting general maintenance. No downtime or interruptions are expected.

[Scheduled] General Maintenance

We will be conducting general maintenance. No downtime or interruptions are expected.

[Scheduled] General Maintenance

We will be conducting general maintenance. No downtime or interruptions are expected.

[Scheduled] General Maintenance

We will be conducting general maintenance. No downtime or interruptions are expected.

[Scheduled] General Maintenance

We will be conducting general maintenance. No downtime or interruptions are expected.


Previous Incidents

[Complete] General Maintenance

Began: Ended: Duration:

We will be conducting general maintenance. No downtime or interruptions are expected.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Plum Voice SMS Service Interruption

Began: Ended: Duration:
  • Plum Voice SMS Service

A service disruption has been detected with Plum Voice SMS services. The issue is not native to the Plum Voice platform or infrastructure. Major telecom vendor/carriers in the industry are impacted which is affecting SMS outbound capabilities.

Impact: Outbound SMS messages are not being sent. Voice traffic is unaffected.

Improvements to SMS delivery are being observed. We are continuing to monitor. We appreciate your patience!

SMS delivery is still viable but currently delayed. We are continuing to monitor. Thank you.

SMS delivery delays are still occurring. Vendors/carriers are continuing to refine remediation steps from their end. We will post additional updates as they become available.

SMS deliverability issues have been resolved. Thank you for your patience.

[Complete] General Maintenance

Began: Ended: Duration:

We will be conducting general maintenance. No downtime or interruptions are expected.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

No further notices from the past 7 days.