Plum Voice - We are investigating an issues impacting SMS functionality. – Incident details

We are investigating an issues impacting SMS functionality.

Resolved
Operational
Started 8 months agoLasted 30 minutes

Affected

Plum Voice Services

Operational from 8:38 PM to 9:08 PM

Plum Voice SMS Service

Operational from 8:38 PM to 9:08 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix with out upstream SMS provider and are currently. All tests indicate service has returned to normal and are continuing to monitor.

  • Identified
    Identified

    Our team has identified the source of the issue and are working to resolve this now.