Plum Voice - PCI IVR Updates – Maintenance details

By subscribing, you agree to receive recurring SMS status updates from Plum Voice. Message and data rates may apply. Text HELP for help, STOP to unsubscribe.

Experiencing minor outage

PCI IVR Updates

Completed
Scheduled for May 12, 2023 at 1:00 AM – 4:00 AM

Affects

Plum Voice Core Products

Under maintenance from 1:00 AM to 4:00 AM

PCI DEV

Under maintenance from 1:00 AM to 4:00 AM

PCI Fuse

Under maintenance from 1:00 AM to 4:00 AM

Plum Voice Services

Under maintenance from 1:00 AM to 4:00 AM

Inbound Calling

Under maintenance from 1:00 AM to 4:00 AM

Outbound Calling

Under maintenance from 1:00 AM to 4:00 AM

Updates
  • Completed
    May 12, 2023 at 4:00 AM
    Completed
    May 12, 2023 at 4:00 AM

    Maintenance has completed successfully

  • In progress
    May 12, 2023 at 1:00 AM
    In progress
    May 12, 2023 at 1:00 AM

    Maintenance is now in progress

  • Planned
    May 12, 2023 at 1:00 AM
    Planned
    May 12, 2023 at 1:00 AM

    We will be conducting updates to IVR servers in our PCI environment. No downtime is expected, and we have exercised all appropriate precautions to ensure continued service and proper call routing.

By subscribing, you agree to receive recurring SMS status updates from Plum Voice. Message and data rates may apply. Text HELP for help, STOP to unsubscribe.