Plum Voice - PCI IVR Updates – Maintenance details

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All systems operational

PCI IVR Updates

Completed
Scheduled for May 12, 2023 at 1:00 AM – 4:00 AMUTC

Affects

Plum Voice Core Products

Under maintenance from 1:00 AM to 4:00 AM

PCI DEV

Under maintenance from 1:00 AM to 4:00 AM

PCI Fuse

Under maintenance from 1:00 AM to 4:00 AM

Plum Voice Services

Under maintenance from 1:00 AM to 4:00 AM

Inbound Calling

Under maintenance from 1:00 AM to 4:00 AM

Outbound Calling

Under maintenance from 1:00 AM to 4:00 AM

Updates
  • Completed
    May 12, 2023 at 4:00 AMUTC
    Completed
    May 12, 2023 at 4:00 AMUTC

    Maintenance has completed successfully

  • In progress
    May 12, 2023 at 1:00 AMUTC
    In progress
    May 12, 2023 at 1:00 AMUTC

    Maintenance is now in progress

  • Planned
    May 12, 2023 at 1:00 AMUTC
    Planned
    May 12, 2023 at 1:00 AMUTC

    We will be conducting updates to IVR servers in our PCI environment. No downtime is expected, and we have exercised all appropriate precautions to ensure continued service and proper call routing.

By subscribing, you agree to receive recurring SMS status updates from Plum Voice. Message and data rates may apply. Text HELP for help, STOP to unsubscribe.