Plum Voice - Incident Affecting Subset of Numbers in PCI – Incident details

Incident Affecting Subset of Numbers in PCI

Resolved
Operational
Started 10 months agoLasted about 4 hours

Affected

Plum Voice Core Products

Operational from 1:51 PM to 6:10 PM

PCI DEV

Operational from 1:51 PM to 6:10 PM

PCI Fuse

Operational from 1:51 PM to 6:10 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently in the process of investigating an incident that has come to our attention. At present, the issue seems to be affecting a small subset of numbers within the PCI environment.