Plum Voice - We are investigating an issues impacting SMS functionality. – Incident details

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All systems operational

We are investigating an issues impacting SMS functionality.

Resolved
Operational
Started over 2 years agoLasted 30 minutes

Affected

Plum Voice Services

Operational from 8:38 PM to 9:08 PM

Plum Voice SMS Service

Operational from 8:38 PM to 9:08 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented a fix with out upstream SMS provider and are currently. All tests indicate service has returned to normal and are continuing to monitor.

  • Identified
    UTC
    Identified

    Our team has identified the source of the issue and are working to resolve this now.

By subscribing, you agree to receive recurring SMS status updates from Plum Voice. Message and data rates may apply. Text HELP for help, STOP to unsubscribe.