Plum Voice - Infrastructure Maintenance – Maintenance details

Infrastructure Maintenance

Completed
Scheduled for October 17, 2024 at 2:31 PM – 2:31 PM

Affects

Plum Voice Core Products
DEV
PCI DEV
FUSE
PCI Fuse
Insight
Updates
  • Planned
    October 18, 2024 at 1:00 AM
    Planned
    October 18, 2024 at 1:00 AM

    We are migrating some legacy portions of our infrastructure to a new end-point in AWS.

    Traffic handling between the older system and AWS is being shifted in a staged approach - with routing capability/parity existing in both systems so that our teams can conduct an incremental movement of traffic between end-points.

    No impact or downtime is expected.

  • Completed
    October 17, 2024 at 2:31 PM
    Completed
    October 17, 2024 at 2:31 PM

    Closing out this maintenance effort prematurely, as it's being postponed due to engineering/validation testing availability conflicts.

    A new maintenance notification will be created in the future when this specific work is scheduled to be completed.