Investigating reports regarding TFN Connectivity.

Resolved
Resolved
After 12 hours and 51 minutes

Our teams have observed expected inbound Toll-Free traffic. We consider this incident resolved. Thank you for your patience.

Recovering
After 2 hours and 1 minute

A fix has been implemented. We are observing normal connectivity across impacted TFN numbers at this time. We are continuing to monitor this issue to ensure no further impact.

Identified
After 35 minutes

Multiple upstream providers have confirmed that one of the nation's largest telecommunications providers is experiencing issues that are impacting some toll-free numbers. Our team is continuing to work with our providers to mitigate this issue.

Investigating

We're currently investigating reports of intermittent call failure across some TFN numbers.

Began at: