TTS Engine Performance Issues

Resolved
Degraded performance
Started 11 months ago Lasted 1 day

Affected

Plum Voice Core Products
DEV
PCI DEV
FUSE
PCI Fuse
Updates
  • Resolved
    Resolved

    Issue is fully resolved and officially status is being moved from monitoring to resolved.

  • Monitoring
    Monitoring

    TTS Engines are now performing as expected. We're continuing to monitor results. We appreciate your patience.

  • Investigating
    Investigating

    We're experiencing degraded performance with text-to-speech services. Callers may experience dead air on calls or may not be able to completely navigate through IVR menus.