Plum Voice - PCI IVR Updates – Maintenance details

All systems operational

PCI IVR Updates

Completed
Scheduled for May 11, 2023 at 1:00 AM – 4:00 AM

Affects

Plum Voice Core Products

Under maintenance from 1:00 AM to 4:00 AM

PCI DEV

Under maintenance from 1:00 AM to 4:00 AM

PCI Fuse

Under maintenance from 1:00 AM to 4:00 AM

Plum Voice Services

Under maintenance from 1:00 AM to 4:00 AM

Inbound Calling

Under maintenance from 1:00 AM to 4:00 AM

Outbound Calling

Under maintenance from 1:00 AM to 4:00 AM

Updates
  • Completed
    May 11, 2023 at 4:00 AM
    Completed
    May 11, 2023 at 4:00 AM

    Maintenance has completed successfully

  • In progress
    May 11, 2023 at 1:00 AM
    In progress
    May 11, 2023 at 1:00 AM

    Maintenance is now in progress

  • Planned
    May 11, 2023 at 1:00 AM
    Planned
    May 11, 2023 at 1:00 AM

    We will be conducting updates to IVR servers in our PCI environment. No downtime is expected and we have exercised all appropriate precations to ensure continued service and proper call routing.