All systems operational

PCI IVR Updates

Completed
Scheduled for May 11, 2023 at 1:00 AM – 4:00 AM

Affects

Plum Voice Core Products
PCI DEV
PCI Fuse
Plum Voice Services
Inbound Calling
Outbound Calling
Updates
  • Completed
    May 11, 2023 at 4:00 AM
    Completed
    May 11, 2023 at 4:00 AM

    Maintenance has completed successfully

  • In progress
    May 11, 2023 at 1:00 AM
    In progress
    May 11, 2023 at 1:00 AM

    Maintenance is now in progress

  • Planned
    May 11, 2023 at 1:00 AM
    Planned
    May 11, 2023 at 1:00 AM

    We will be conducting updates to IVR servers in our PCI environment. No downtime is expected and we have exercised all appropriate precations to ensure continued service and proper call routing.