Scheduled for June 19, 2024 at 3:00 AM – 6:00 AM
Affects
Plum Voice Core Products
Under maintenance from 3:00 AM to 6:00 AM
PCI DEV
Under maintenance from 3:00 AM to 6:00 AM
PCI Fuse
Under maintenance from 3:00 AM to 6:00 AM
Plum Voice Services
Under maintenance from 3:00 AM to 6:00 AM
Inbound Calling
Under maintenance from 3:00 AM to 6:00 AM
Outbound Calling
Under maintenance from 3:00 AM to 6:00 AM
Completed
June 19, 2024 at 6:00 AMCompleted
June 19, 2024 at 6:00 AMMaintenance has completed successfully
In progress
June 19, 2024 at 3:00 AMIn progress
June 19, 2024 at 3:00 AMMaintenance is now in progress
Planned
June 19, 2024 at 3:00 AMPlanned
June 19, 2024 at 3:00 AMWe will be updating the Plum Voice platform to correct a scenario where voicemail recordings can unexpectedly be terminated prematurely. The infrastructure supporting these operations, existing in an active/active configuration. This maintenance window will account for the updating of infrastructure supporting 50% of the traffic within the active/active architecture. The completion of this maintenance will occur on Friday, Jun 21st at 3:00 AM UTC. Zero downtime is expected with this maintenance.