Fuse+ Update

Duration: 1 hour
Complete
{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

The scheduled maintenance has been completed.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

Scheduled maintenance is currently in progress. We've experienced an issue with the rollout of our update. At this time, there is no downtime with respect to our PCI Fuse+ environment. We've rolled back our update to the previous version and are continuing to debug. We will continue to investigate this further and provide notice of subsequent updates. There is no discernible impact at this time and our customers will continue to experience uninterrupted service.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

We will be undergoing scheduled maintenance during this time.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

Hi from the team at Plum Voice!

Our engineers will be working on a planned update to our Fuse+ platform tonight from 9pm EST to 10pm EST. We've taken every precaution to ensure a smooth transition and do not anticipate any service interruptions. We understand that despite the best laid plans however, things can still happen. We have a strategy in place just in case something doesn't go according to plan. We also have our support team on standby to answer any questions or concerns during the update.

We've been hard at work dotting the i's and crossing the t's to get this release ready for prime time.

Cheers from Plum Voice!

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