PCI Server Issue

After 43 minutes

Our team has tested PCI numbers, as well as call logs and results, are as they should be. No further service degradations are expected. We thank you for your patience.

After 33 minutes

Our team has removed PCI servers that have experienced mild service degradation from rotation. We are currently monitoring system performance.


We are currently experiencing a slight degradation in performance on certain PCI servers. Our engineering and development teams are currently working to get everything restored to proper working order. Please note that this service degradation does not impact the integrity of your data. Certain customers may experience calls that receive a "bad fetch error". We will continue to post updates as they become available.

Began at:

Affected components
  • Plum Voice Core Products
    • PCI DEV
    • PCI Fuse