We’ve received notice from all relevant parties and the core of the issue has been resolved. The incident lasted from 3:01PM until 4:50PM. Our team continued to monitor throughout the duration of the event and we continue monitor to ensure that all residual impacts have been mitigated.
Our team is still actively working on this incident. At this time we are seeing improved calling completion. We are continuing to push forward towards complete resolution.
Our team is continuing to work on this issue with our vendor, currently, all hands are on deck as we continue to work towards a resolution.
Vendor service degradation: Service impairment is being experienced with a third-party vendor. At this time all Plum Infrastructure is functioning normally. Intermittent issues are being experienced with a select few numbers and widespread downtime is not anticipated for our customers
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