We've now resolved the incident. Thank you for your patience! We will be providing a written RCA to our customers as soon as it is available.
We've fixed the core issue, and are waiting for things to recover.
We're continuing to investigate the issue. Our team is standing by to field any inquiries.
Alternate call routing is still in place and customers may experience slow-to-connect calls or dead air. Our team is standing by: support@plumvoice.com - 800-995-7586.
We are continuing with alternate traffic routing in order to provide continued service. Customers may currently experience dead air on calls. For anyone requiring immediate assistance please contact our team via support@plumvoice.com. We thank you for your patience and understanding.
We're still continuing to investigate the issue and appreciate your patience and understanding.
We're experiencing an issue in one of our physical locations. We're currently migrating call traffic to preserve all core services.
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