Technical Difficulties: Fuse & Insight

Resolved
Resolved
After 19 hours and 22 minutes

We've now resolved the incident. Thank you for your patience.

Recovering
After 1 hour and 39 minutes

Systems are recovering and we continue to monitor progress.

Identified
After 18 minutes

We've confirmed intermittent downtime with Fuse and Insight since the previous restoration. Our team is working to resolve this now.

Resolved
After 10 minutes

Full functionality on https://fuse.plumvoice.com has been restored. Insight and Fuse are now operating normally. Thank you.

Identified
After 1 minute

A resolution is in the works.

Investigating

We're currently experiencing technical difficulties with our Fuse and Insight products. Customers may have difficulty accessing our site at https://fuse.plumvoice.com. Our team is working to restore correct functionality. We appreciate your patience.

Began at:

Affected components
  • Plum Voice Core Products
    • Fuse
    • Insight