Potential Service Interruption

After 45 minutes

The issue is now resolved. We are continuing to monitor the issue as a precautionary measure.

After 29 minutes

We have identified the problem and are en route to recovery.


We are investigating an issue localized to a single data center. There is the potential for a service interruption. We will provide updates as they become available.

Began at:

Affected components
  • Plum Voice Core Products
    • DEV
    • PCI DEV
    • Fuse
    • PCI Fuse
    • Insight
    • Plum Website
  • Plum Voice Services
    • Plum Voice SMS Service
    • Inbound Calling
    • Outbound Calling
    • Chatbot