PCI Inbound Calls Impairment.

Resolved
Resolved
After 5 minutes

Normal PCI inbound call functionality has been restored. Thank you for your patience.

Investigating

We're observing an impact to inbound PCI phone calls. A percentage of these call types are not being completed. This issue is being investigated and escalated at the carrier level.

Began at:

Affected components
  • Plum Voice Core Products
    • PCI DEV
    • PCI Fuse
  • Plum Voice Services
    • Inbound Calling