Delay in loading Fuse logs

After 2 days, 2 hours, and 45 minutes

We've now resolved the incident. Thanks for your patience.

After 2 days, 1 hour, and 33 minutes

We've fixed the core issue which should resolve the incident, and are currently monitoring.

After 1 day and 23 minutes

Our team is working to resolve the delayed detailed call logs for Fuse. The delayed logs will appear approximately 2 hours after call completion.


We are currently experiencing issues with loading Fuse logs. Our team is currently investigating.

Began at:

Affected components
  • Plum Voice Core Products
    • Fuse
    • PCI Fuse