We are currently investigating reports of various UI issues occuring with Fuse and Insight.

After 15 hours and 32 minutes

We've now resolved the incident. Thanks for your patience.

After 41 minutes

A fix has been implemented to remedy the UI issues being experienced. Our tests are showing positive results. Our team will continue to monitor this closely as we continue to recover.


At this time we have received reports and have confirmed these errors. At this time inbound calling does not appear affected. All hands are on deck as we investigate this as quickly as possible.

Began at:

Affected components
  • Plum Voice Core Products
    • Fuse
    • PCI Fuse
    • Insight