We're currently investigating issues detected by BlackBox monitoring.

After 1 month, 2 days, 12 hours, and 5 minutes

We've now resolved the incident. Thanks for your patience.

After 16 minutes

Following changes from our Engineering team, we're seeing systems returning to normal. Our team will continue monitoring as everything continues to recover.


Our monitoring systems have detected an issue that is currently under investigation. We will continue to update as more information becomes available.

Began at:

Affected components
  • Plum Voice Core Products
    • DEV
    • PCI DEV
    • Fuse
    • PCI Fuse
    • Insight
    • Plum Website
  • Plum Voice Services
    • Inbound Calling
    • Outbound Calling