Underlying ISP Maintenance

Duration: 5 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Our Internet Service provider has notified us that they will be performing scheduled maintenance on their routers and switches that service our equipment in one of our data centers. They have scheduled a maintenance window of Nov. 11, 10 PM EDT to Nov. 12, 3 AM. Due to our redundant infrastructure, we should have working IP connectivity on at least one of our connections at all times. We do not expect any disruptions to our customers, but we will take all steps necessary to mitigate and minimize any issues that may arise from our provider's maintenance window activity.

Began at:

Affected components
  • Plum Voice Core Products
    • DEV
    • PCI DEV
    • Fuse
    • PCI Fuse
    • Insight
    • Plum Website
  • Plum Voice Services
    • Plum Voice SMS Service
    • Inbound Calling
    • Outbound Calling
    • Chatbot