Call Connection Issues

Resolved
Resolved
After 1 hour and 26 minutes

The issue has now been resolved. We appreciate your patience.

Investigating
After 57 minutes

Diagnostic alerts are indicating a preliminary return to normal function. We are continuing to monitor to ensure that a complete resolution has occurred.

Investigating
After 20 minutes

We are continuing our investigation and will continue to provide any relevant updates directly to our status page.

Investigating

An issue with an underlying carrier is resulting in a portion of calls returning a busy signal/tone. Our team is currently investigating.

Began at:

Affected components
  • Plum Voice Core Products
    • DEV
    • PCI DEV
    • Fuse
    • PCI Fuse
    • Insight
    • Plum Website