Plum Voice - Notice history

All systems operational

Website - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024
100% - uptime

DEV - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

PCI DEV - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

FUSE - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

PCI Fuse - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Insight - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024
100% - uptime

Plum Voice SMS Service - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Inbound Calling - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Outbound Calling - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Notice history

May 2024

No notices reported this month

Apr 2024

We are investigating an issues impacting SMS functionality.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix with out upstream SMS provider and are currently. All tests indicate service has returned to normal and are continuing to monitor.

  • Identified
    Identified

    Our team has identified the source of the issue and are working to resolve this now.

Mar 2024

Service Impact Due to Vendor Connectivity Issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our vendor has implemented contingency measures, stabilizing the service. We are closely monitoring the results.

  • Investigating
    Investigating

    We are monitoring a service incident affecting one of our vendors, which may impact some of our voice services. The incident involves intermittent SIP connectivity issues to their primary IP address affecting users in the US region. We are actively engaged in the remediation process.

Mar 2024 to May 2024

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