Plum Voice - Intermittent connectivity issues PCI – Incident details

All systems operational

Intermittent connectivity issues PCI

Resolved
Operational
Started about 1 month agoLasted less than a minute

Affected

Plum Voice Core Products

Operational from 8:37 PM to 8:37 PM

PCI Fuse

Operational from 8:37 PM to 8:37 PM

Updates
  • Resolved
    Resolved

    We experienced an issue affecting the processing of inbound PCI numbers. The failure point was identified and corrective action was taken at 6:52 PM Eastern Time. Services are now operating normally.