Plum Voice - Notice history

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All systems operational

Website - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023
100.0% uptime

DEV - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

PCI DEV - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

FUSE - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

PCI Fuse - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Insight - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023
100.0% uptime

Plum Voice SMS Service - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Inbound Calling - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Outbound Calling - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Notice history

View current status

Oct 2023

OCT27
Platform Maintenance
CompletedMaintenance3 hours
  • Completed
    October 27, 2023 at 3:00 AMUTC
    Completed
    October 27, 2023 at 3:00 AMUTC

    Maintenance has completed successfully

  • In progress
    October 27, 2023 at 12:00 AMUTC
    In progress
    October 27, 2023 at 12:00 AMUTC

    Maintenance is now in progress

  • Planned
    October 27, 2023 at 12:00 AMUTC
    Planned
    October 27, 2023 at 12:00 AMUTC

    We are planning for scheduled maintenance during that time.

OCT5
Telephony Maintenance
CompletedMaintenance200 hours
  • Completed
    October 13, 2023 at 11:20 PMUTC
    Completed
    October 13, 2023 at 11:20 PMUTC

    Maintenance has completed successfully

  • In progress
    October 05, 2023 at 3:20 PMUTC
    In progress
    October 05, 2023 at 3:20 PMUTC

    Maintenance is now in progress

  • Planned
    October 05, 2023 at 3:20 PMUTC
    Planned
    October 05, 2023 at 3:20 PMUTC

    We will be conducting telephony maintenance on:

    October 5th through October 13th,

    This maintenance does not include changes to our infrastructure or applications. Only changes at the underlying carrier level are being completed, and no observable impact on call connectivity and completion is to be expected. Should you experience an issue with any of your telephone numbers between the start and end times indicated above, you can contact our Support team via the following options:

    Phone: 800-995-7586
    Email: support@plumvoice.com
    Portal: https://portal.plumvoice.com

Sep 2023

Incident Affecting Subset of Numbers in PCI
Resolved4 hours 19 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We are currently in the process of investigating an incident that has come to our attention. At present, the issue seems to be affecting a small subset of numbers within the PCI environment.

Aug 2023

No notices reported this month

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Aug 2023 to Oct 2023

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