Plum Voice - Notice history

The issue has been resolved, and systems are now operating as expected. We appreciate your patience and understanding while we worked to address the situation.

We are actively working to resolve the issue and are making steady progress. Further updates will be provided as we have more information to share. We appreciate your patience and understanding.

Our team is still working diligently towards a resolution. We will continue to provide updates as new developments arise.

We have implemented a fix that should resolve issues with outbound calls using the API, and we are continuing to monitor the situation to ensure stability.

Additionally, alongside our mitigation efforts, our team is physically present at the data center and actively working to restore services as a whole. Thank you for your patience as we work toward a full resolution.

We have taken action to mitigate this issue and will continue to monitor the situation. Our team is actively working with our data center toward a full resolution. Further updates will be provided as progress is made.

We are continuing to work on resolving this issue and are closely monitoring the situation. Our team is actively investigating and making progress toward a resolution. We will continue to provide further updates as they become available.

We have continued to monitor this incident and have identified that some issues are still occurring. Our team is actively working to resolve this and is closely monitoring the situation. We will provide further updates as we make progress.

The issue has been resolved, and systems are now operating as expected. We appreciate your patience and understanding while we worked to address the situation.

The previously introduced fix is working as expected. We have identified a very small subset of numbers which need additional configuration adjustments to address the issue and are working to resolve the remaining set as soon as possible.

We have implemented a fix and have validated restoration of service.

We have identified the source of the issue and are working with resources at the impacted data center to resolve as soon as possible.

This incident is resolved.

We have confirmed the full fix for this issue and are implementing it now. We expect resolution shortly.

We have identified the issue and have implemented a workaround to restore service. You may experience a slight delay in initial connection time, but calls now connect. We are continuing working on a final fix.